Please refer to the Quick Guides for system manuals and how to process materials in the Commonwealth Catalog.
Submit a helpdesk ticket at commonwealthcatalog.org, log in and select the helpdesk tab.
Commonwealth Catalog helpdesk telephone: 617-442-3191
Please note section 4.8 of the responsibilities of the Requesting Library:
Assume responsibility for borrowed material from the time it leaves the supplying library until it has been returned to and received by the supplying library. This includes all material shipped directly to and/or returned by the user. If damage or loss occurs, provide compensation or replacement, in accordance with the preference of the supplying library.