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HELM - Access Services

Conferences and Recordings

Professional Development Day Resources, May 2022


Self-Paced Webinars

Essentials for Library Workers Training Suite

MLS has partnered with ALA to provide library workers throughout Massachusetts with access to the Essentials for Library Workers training suite, which currently includes pre-recorded webinars, two of which have been updated:

  1.  Customer Service, by Laurie Brown (1 hr.)

  2.  UPDATED Intellectual Freedom, by Deborah Caldwell-Stone (40 min.)

  3.  UPDATED Equity, Diversity, and Inclusion in Libraries, by Kristin Lahurd (45 min.)

  4.  Creating a Welcoming Environment for Patrons with Disabilities, by Brenda Hough (50 min.)

Other Resources