To view the Quick Guides below please log into as staff at commonwealthcatalog.org and go to the "Helpdesk" tab.
Creating Custom URLs
ILL Status Definitions
Patron Login and My Account
Patron Searching and Requesting
Understanding Search Results
Managing Borrowing Requests
Borrowing Requests Awaiting Approval
Multiple Copy Requests
Managing Lending Requests
Lender Lists and History
Resubmitting Requests: Retry, Expire, ILL Review, Unfilled
Administrative and Statistics
Limit or block requests from patrons. See the Managing Patron Accounts guide
System-wide statistics are available on commonwealthcatalog.org. Log in as staff and click the "Reports" tab to view.