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Fenway Library Organization: Quick Guides

Commonwealth Catalog Quick Guides


To view the Quick Guides below please log into as staff at and go to the "Helpdesk" tab.


Creating Custom URLs

ILL Status Definitions

Patron Login and My Account

Patron Searching and Requesting

Understanding Search Results


Managing Borrowing Requests

Borrowing Requests Awaiting Approval

Multiple Copy Requests


Managing Lending Requests

Lender Lists and History

Resubmitting Requests: Retry, Expire, ILL Review, Unfilled

Maintaining Bookstraps

Administrative and Statistics

Limit or block requests from patrons.  See the Managing Patron Accounts guide

System-wide statistics are available on  Log in as staff and click the "Reports" tab to view.  


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