This represents the basic legal structure requiring accessibility of both digital and in-person library services. These frameworks are only getting more stringent through legislation and judicial decisions. These are the starting points and requirements will tighten over time.
Enterprise Information Technology Accessibility Policy - State Agencies, including community colleges and state colleges/universities, are responsible for ensuring that all IT solutions and content are in full compliance with accessibility standards, whether developed in-house or acquired from a third-party.
The Guidelines are subdivided into 61 Success Criteria, the core of WCAG 2.0. They are the actual required standards and are much more detailed and specific than the more generic Guidelines above.
The Success Criteria are meant to be tests you can apply to see if the associated Guideline has been met. They are broken down into three levels.
Level A – the lowest, basic level of conformance. Level A success criteria address the widest, most overlapping range of requirements for various common disabilities.
Level AA - the medium level, includes all Level A requirements and introduces some criteria that more narrowly address single types of disabilities.
Level AAA – the highest level, includes all Level A & AA requirements as well as other, stricter rules targeted at some of the less common disabilities.
"Voluntary Product Accessibility Template" (VPAT®) came out of Section 508 Federal Accessibility Regulations and is a checklist produced by vendors indicating if a product like a database complies with accessibility standards. If a vendor elects to do so, they can fill out a VPAT indicating how closely their product complies or doesn't comply with accessibility standards.
The VPAT asks the vendor to evaluate how their product meets the regulations in Section 508. They choose from the following options to describe the conformance of their product:
Supports: The product must have at least one method that meets the criteria.
Supports with Exceptions: Though parts of the product meet the criteria, the product does not fully conform.
Does Not Support: The majority of the product does not meet the criteria.
Not Applicable: The specific criteria does not apply to the product.
Not Evaluated: Can only be used as a response when evaluating WCAG 2.0 AAA success criteria.
Although having a VPAT for a product demonstrates that the vendor has at least given a passing nod to accessibility, occasionally it also shows a distinct lack of knowledge or confusion around the regulations. Nonetheless, the VPAT is a good place to start.